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Frequently Asked Questions
Q1: What are the different available course formats?
Q2: Do I print out a certificate out for each course?
Q3: What are the prices for the courses in different formats?
Q4: Are these courses internationally recognized? Will they be credited for taking these courses outside US?
Q5: Can I register several of my employees at the same time?
Q6: What are the benefits of a Learning Management System?
Q7: What is the difference in EO / EOP Hours and which counts toward NERC credentialing?
Q1: What are the different available course formats?
We offer several different formats such as VHS, CD-ROM, DVD, VCD, MPEG, and Web. The format of the course depends on the course of interest.
Q2: Do I print out a certificate out for each course?
Only online courses have certificates.
Q3: What are the prices for the courses in different formats?
Prices for courses vary. For example, CD-ROM is $995, DVD is $795, VHS is $595, and most web courses are $64.95 per person per course. For more accurate pricing, please call Sales Support at 888-318-3497, and ask to speak with an L&K Account Manager.
Q4: Are these courses internationally recognized? Will they be credited for taking these courses outside US?
Most of our courses are approved for continuing education hours by the North American Reliability Counsel. For more information, please call Sales Support at 888-318-3497, and ask to speak with an L&K Account Manager.
Q5: Can I register several of my employees at the same time?
We can pre-register the employees based on the registration information you provide if you sign up for a corporate account. For corporate account information, please contact Sales Support at 888-318-3497, and ask to speak with an L&K Account Manager.
Q6: What are the benefits of a Learning Management System?
Many of our courses are SCORM* compliant for use with Learning Management Systems (LMS). If your company is looking for an LMS, we offer the robust EKP360 which supports our content as well as your internal training and communication content. This can be used company-wide by any part of the organization for multiple training and communications purposes. The web-based Virtual University can be branded with your organization's look, and linked in your web site for participants.
Virtual University / Learning Management System Training Features include:
- 24/7 Availability
- Standardized content and delivery
- Bulk registration
- Customized features*
- Interactive audio and visual features that better hold student attention
- Automatically generated course completion reminders
- Tracking, progress and reporting features that provide useful data in the event of an audit
- Built in quizzes and testing that insure core objective comprehension
- Certificates of course completion
- Self-paced study - students may stop and start as needed
- Lower overall training costs
- Reports NERC CE directly to NERC
* Sharable Content Object Reference Model (SCORM) is a collection of standards and specifications for web-based e-learning. These specifications enable the reuse of web-based learning content across multiple environments.
Q7: What is the difference in EO / EOP Hours and which counts toward NERC credentialing?
There are 32 EOP hours required per year, which is the company's responsibility and can be covered in any way they choose. EOP is NOT a part of the NERC credentialing package, but it is required of companies by NERC. Companies may use L&K courses or do their own internal drills to meet this requirement.
L&K only reports hours in these 3 categories - Simulation / Standards / Operating Topics (which encompasses EOP if the client is using L&K courses to meet this requirement), and NOT in the EO category. EO is synonymous with any course that may be taken 2 times in a given 12 month period. Most courses may only be taken 1 time in a 12 month period. EO is not a separate reporting category for NERC credentialing.
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